Free accident recovery in Kent

Being involved in an accident can be overwhelming, but Kent Car & Commercial Ltd is here to lift the burden. If you are insured, our complete accident recovery service comes at no direct cost to you. From roadside collection and safe vehicle storage to liaising directly with your insurance company and arranging replacement vehicles, we handle the entire process from start to finish.

Frequently asked questions

Find clear answers about how our free accident recovery process works, who is eligible, and how our 24/7 Gravesend-based control room supports you following an incident on the road.

How is the accident recovery service completely free for me?

All recovery charges and storage fees are claimed directly through the insurance company. We handle all paperwork and communications directly with the insurers, meaning there is nothing for you to pay out of pocket to us.

Who qualifies for free accident recovery?

Anyone who holds a valid motor insurance policy qualifies for our service. Whether you drive a private car, van, or manage a commercial fleet across Kent, we are able to assist you.

What happens after I call your team from the scene?

Our 24-hour control room takes your call immediately, gathering key details about your incident and location. We quickly dispatch the correct recovery asset to ensure you and your vehicle are safely collected without delay.

Do you provide courtesy vehicles and safe storage?

Yes, we do. After collecting your vehicle from the roadside, we transfer it to our secure storage facility. We can also assist in providing a replacement courtesy vehicle while your claim is being processed.

Do you handle the entire insurance claim process?

Yes, our experienced team deals directly with the insurance companies to organise recovery, assessments, and repair logistics, taking the stress off your shoulders so you can focus on getting back on track.

Which areas do you cover for accident recovery?

Based in Gravesend, we provide rapid response accident recovery and roadside assistance across all surrounding areas of Kent and nearby major motorways 24 hours a day, 7 days a week.

Need immediate roadside recovery?

Our 24/7 emergency control room is standing by to help. Contact Kent Car & Commercial Ltd right away for rapid assistance, free recovery, and complete peace of mind.